Digital Identity — activation guidance

Assisted request — the holder must log inThe procedure is tied to the holder's identity: you perform the sensitive steps and we guide you end to end. We never ask for or use your passwords.

The Digital Identity lets you identify yourself on El Salvador's government portals. Its activation and credentials are personal. We guide you step by step without ever receiving your password, verification codes or account access.

What's included

✓ 1. Requirements pre-check (valid DUI, correct data)
✓ 2. Visual guide to the process, made for you
✓ 3. Video-call or phone session
✓ 4. You personally perform the sensitive steps: when a password, OTP or recovery appears, you continue in private — we don't watch or record credentials, and screen sharing is never used at those steps
✓ 5. You confirm verbally whether you got in
✓ 6. You receive the list of procedures available with your account
✓ Note: the CERTIFIED electronic signature is a completely different product, obtained from accredited providers (firmaelectronica.economia.gob.sv). This service does not include it.

What you're paying for

Official fee$0 — the State charges nothing

Our service$45.00

Total$45.00

Activating the Digital Identity has no official fee: you pay only for our guidance. If your DUI is expired, it must be renewed first (add DUI Assistance; the official DUI fee is separate).

Can I do it myself? ▸

Most people who hire us can't use the State channel for one of these reasons: expired DUI (no one can renew it for you — it's biometric), no active Digital Identity, a U.S. card the system rejects, or a name mismatch in the registry.

If none of that applies to you: You can try it yourself at identidad.gob.sv for free. Our value: you don't get stuck — active and tested in one session.

What you can do with an expired DUI

See the full official 2026 fee schedule →

We tell you all this because we'd rather you hire us knowing, not blind.

Turnaround: 1–3 business days depending on your availability

Our four guarantees

Delivery: if we don't deliver, we refund 100% of our service fee.
Accuracy: if the error is ours, we redo it in full, official fees included.
No silence: if your order goes 2 business days without progress, we write to you — you never have to chase us.
Honesty: we tell you how to do it yourself, and if something can't be done, we say so before charging.

Order details

Full name as on DUI *Is your DUI valid or expired? *Which procedure do you want to unlock?

Your contact details

Your full name *Email *WhatsApp (with country code) *Did you try doing this yourself? (optional)Notes (optional)Do not write passwords or codes here: we don't need them and won't store them.

🔒 Documentos.me never asks for passwords, OTP codes, recovery codes, private keys or remote access to government accounts.

Questions? WhatsApp us

Add-ons

Expired DUI assistance (guided online renewal) +$45The DUI is personal: no one can renew it in your name, but since 2026, if you live in the U.S., it renews 100% online at dui.sv, no appointment: $55 with home delivery (you pay that fee directly to the RNPN). We guide you step by step until it arrives. First-time DUI or outside the U.S.: we prepare your consular appointment and checklist.

Total$45.00

I accept the Terms & Conditions and the Privacy Policy. I understand Documentos.me is a private company, not the government.

Selected add-ons are added to the total, confirmed on your order page before you pay.

When you place your order you can pay right away by card or PayPal. If you prefer Zelle or bank transfer, message us on WhatsApp with your order number and we'll send the details in a minute. If we don't deliver, we refund your money. We answer Mon–Fri 8:00–18:00 and Sat 9:00–13:00 (El Salvador time).